Privacy Policy
Data Controller
CREO BIO – SP. 52 – KM 12.60 – 70024 Gravina in Puglia (BA)
Owner's email address: info@creobio.com
For any clarification , information,
exercise of the rights listed in this notice,
Contact the owner at the following email: info@creobio.com
Definitions and legal references
Personal Data (or Data)
Personal data is any information that, directly or indirectly, even in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.
Usage Data
This information is collected automatically through this Website (including third-party applications integrated into this Website), including: the IP addresses or domain names of the computers used by the User who connects to this Website, the URI (Uniform Resource Identifier) addresses, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.), the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example, the time spent on each page) and the details relating to the path followed within the Application, with particular reference to the sequence of pages visited, the parameters relating to the operating system and the IT environment of the User.
User
The individual using this Website who, unless otherwise specified, coincides with the Data Subject.
Interested
The natural person to whom the Personal Data refers.
Data Controller (or Controller)
The natural person, legal person, public administration or any other entity that processes personal data on behalf of the Data Controller, as set out in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data and the tools used, including the security measures relating to the operation and use of this Website. The Data Controller, unless otherwise specified, is the owner of this Website.
This Website (or this Application)
The hardware or software tool through which the Personal Data of Users is collected and processed.
Service
The Service provided by this Website as defined in the relevant terms (if any) on this site/application.
European Union (or EU)
Unless otherwise specified, any reference to the European Union contained in this document shall be deemed to extend to all current member states of the European Union and the European Economic Area.
Cookie
Small portion of data stored within the User's device.
Legal references
This privacy policy is drafted on the basis of multiple legislative provisions, including Articles 13 and 14 of Regulation (EU) 2016/679.
Unless otherwise specified, this privacy policy applies exclusively to this Website.
Types of Data collected
Among the Personal Data collected by this Website, either independently or through third parties, there are: Cookies, Usage Data, first name, last name, email address, username, and website.
Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data is collected.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Website.
Unless otherwise specified, all Data requested by this Website is mandatory. If the User refuses to provide them, it may be impossible for this Website to provide the Service.
In cases where this Website indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.
Users who have doubts about which data is mandatory are encouraged to contact the Data Controller.
Any use of Cookies – or other tracking tools – by this Website or by the owners of third-party services used by this Website, unless otherwise specified, is intended to provide the Service requested by the User, in addition to any other purposes described in this document and in the Cookie Policy, if available.
The User assumes responsibility for the Personal Data of third parties obtained, published, or shared through this Website and guarantees that he or she has the right to communicate or disseminate them, freeing the Data Controller from any liability towards third parties.
Method and place of processing of the collected data
Treatment methods
The Data Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data.
Processing is carried out using computer and/or electronic means, following organizational methods and procedures strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the operation of this website (administrative, sales, marketing, legal, and system administrators) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, and communications agencies) may have access to the Data, also appointed, if necessary, as Data Processors by the Data Controller. The updated list of Data Processors may be requested from the Data Controller at any time.
Legal basis for processing
The Data Controller processes Personal Data relating to the User if one of the following conditions applies:
- the User has given consent for one or more specific purposes; Note: Under some jurisdictions, the Data Controller may be authorized to process Personal Data without the User's consent or any other of the legal bases specified below, until the User objects to such processing ("opt-out"). However, this does not apply if the processing of Personal Data is regulated by European data protection legislation;
- processing is necessary for the performance of a contract with the User and/or for the execution of pre-contractual measures;
- processing is necessary for compliance with a legal obligation to which the Data Controller is subject;
- processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller;
- processing is necessary for the pursuit of the legitimate interest of the Data Controller or third parties.
However, it is always possible to ask the Data Controller to clarify the specific legal basis for each processing operation and, in particular, to specify whether the processing is based on the law, provided for by a contract, or necessary to conclude a contract.
Place
The Data is processed at the Data Controller's operating offices and in any other locations where the parties involved in the processing are located. For further information, please contact the Data Controller.
The User's Personal Data may be transferred to a country other than their own. For further information on the place of processing, the User can refer to the section containing details on the processing of Personal Data.
The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization governed by public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures adopted by the Data Controller to protect the Data.
If one of the transfers described above takes place, the User can refer to the respective sections of this document or request information from the Data Controller by contacting him at the contact details provided at the beginning.
Retention period
The Data is processed and stored for the time required by the purposes for which it was collected.
Therefore:
- Personal Data collected for purposes related to the performance of a contract between the Owner and the User will be retained until such contract has been fully performed.
- Personal Data collected for purposes related to the Data Controller's legitimate interest will be retained until such interest is fulfilled. Users may obtain further information regarding the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.
When processing is based on the User's consent, the Data Controller may retain the Personal Data for a longer period until such consent is revoked. Furthermore, the Data Controller may be required to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.
At the end of the retention period, the Personal Data will be deleted. Therefore, upon expiration of this period, the right to access, erasure, rectification, and the right to data portability can no longer be exercised.
Purpose of Processing Collected Data
User Data is collected to allow the Owner to provide its Services, as well as for the following purposes: Statistics, Contacting the User, Commenting on content, Viewing content from external platforms, Interaction with social networks and external platforms, SPAM protection, User database management, and Interaction with live chat platforms.
To obtain further detailed information on the purposes of the processing and on the Personal Data specifically relevant to each purpose, the User can refer to the relevant sections of this document.
Details on the processing of personal data
Personal Data is collected for the following purposes and using the following services:
Commenting on content
Commenting services allow Users to formulate and make public their comments regarding the content of this Website.
Users, depending on the settings chosen by the Owner, can also leave comments anonymously. If the Personal Data provided by the User includes an email address, this may be used to send notifications of comments regarding the same content. Users are responsible for the content of their comments.
If a commenting service provided by third parties is installed, it is possible that, even if Users do not use the commenting service, it may collect traffic data relating to the pages on which the commenting service is installed.
Directly managed comment system (This Website)
This website has its own content commenting system.
Personal Data collected: last name, email address, first name, website, and username.
Contact the User
Contact Form (This Website)
By filling out the contact form with their Data, the User consents to their use to respond to requests for information, quotes, or any other kind indicated by the form header.
Personal Data collected: name, surname, email, telephone number.
Interaction with live chat platforms
This type of service allows you to interact with live chat platforms, managed by third parties, directly from the pages of this Website. This allows the User to contact the support service of this Website or this Website to contact the User while browsing its pages.
If a service for interacting with live chat platforms is installed, it may collect Usage Data relating to the pages on which it is installed, even if Users do not use the service. Furthermore, live chat conversations may be recorded.
Interaction with social networks and external platforms
This type of service allows interaction with social networks or other external platforms directly from the pages of this Website.
The interactions and information acquired from this Website are in any case subject to the User's privacy settings relating to each social network.
If a social network interaction service is installed, it is possible that, even if Users do not use the service, it may collect traffic data relating to the pages on which it is installed.
Facebook “Share” button and social widgets (Facebook, Inc.)
The “Share” button and Facebook social widgets are services for interacting with the Facebook social network, provided by Facebook, Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: USA – Privacy Policy .
Pinterest “Pin it” button and social widgets (Pinterest)
The “Pin it” button and Pinterest social widgets are services allowing interaction with the Pinterest platform, provided by Pinterest Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: USA – Privacy Policy .
Tweet button and Twitter social widgets (Twitter, Inc.)
The Tweet button and Twitter social widgets are services for interacting with the Twitter social network, provided by Twitter, Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: USA – Privacy Policy .
SPAM Protection
This type of service analyzes the traffic of this Website, potentially containing Users' Personal Data, in order to filter it from parts of traffic, messages and content recognized as SPAM.
Akismet (Automattic Inc.)
Akismet is a spam protection service provided by Automattic Inc.
Personal Data collected: various types of Data as specified in the service's privacy policy.
Place of processing: USA – Privacy Policy .
Statistics
The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to track User behavior.
Google Analytics (Google Inc.)
Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses Personal Data, collected anonymously on this site , for the purpose of tracking and examining the use of this Website, compiling reports and sharing them with other services developed by Google.
Google may use Personal Data, collected anonymously on this site , to contextualize and personalize the advertisements of its advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: USA – Privacy Policy – Opt Out .
Viewing content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
If a service of this type is installed, it is possible that, even if Users do not use the service, it will collect traffic data relating to the pages on which it is installed.
Google Fonts (Google Inc.)
Google Fonts is a font display service managed by Google Inc. that allows this website to integrate such content within its pages.
Personal Data collected: Usage data and various types of Data as specified in the service's privacy policy.
Place of processing: USA – Privacy Policy .
Gravatar (Automattic Inc.)
Gravatar is an image visualization service managed by Automattic Inc. that allows this website to integrate such content within its pages.
Please note that if Gravatar images are used for commenting systems, the commenter's email address (or parts of it) may be sent to Gravatar, even if they are not subscribed to this service.
Personal Data collected: Usage data and email address.
Place of processing: USA – Privacy Policy .
YouTube Video Widget (Google Inc.)
YouTube is a video content viewing service managed by Google Inc. that allows this website to integrate such content within its pages.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy .
Newsletter
The website contains a newsletter dedicated exclusively to our customers, who occasionally receive notices and/or service communications via email.
To deliver and manage the Newsletter, the service offered by SendinBlue (SendinBlue, 55 rue d'Amsterdam, 75008 Paris, France) is used and the data collected is stored on the secure servers of the delivery service.
In accordance with SendinBlue's privacy policy, your data will never be used directly by SendinBlue or sold to third parties. SendinBlue uses duly authorized operators to maintain the service, and in performing this function, they may have access to your data.
In any case, the guarantees provided for by the Sendinblue privacy policy.
User Rights
Users may exercise certain rights with reference to the Data processed by the Data Controller.
In particular, the User has the right to:
- withdraw consent at any time. The User may revoke the consent to the processing of his/her Personal Data previously expressed.
- object to the processing of your data. Users may object to the processing of their data when it occurs on a legal basis other than consent. Further details on the right to object are provided in the section below.
- access your data. The User has the right to obtain information on the Data processed by the Owner, on certain aspects of the processing and to receive a copy of the processed Data.
- verify and request rectification. The User can verify the accuracy of his/her Data and request its updating or correction.
- obtain restriction of processing. When certain conditions apply, the User may request that the processing of their Data be limited. In this case, the Data Controller will not process the Data for any purpose other than its storage.
- obtain the deletion or removal of your Personal Data. When certain conditions apply, the User may request that the Data Controller delete their Data.
- receive your Data or have it transferred to another owner. The User has the right to receive their Data in a structured, commonly used, and machine-readable format and, where technically feasible, to have it transmitted to another controller without hindrance. This provision applies when the Data is processed by automated means and the processing is based on the User's consent, on a contract to which the User is a party, or on contractual obligations related to it.
- lodge a complaint. The User may lodge a complaint with the competent data protection supervisory authority or take legal action.
How to exercise your rights
To exercise User rights, Users may direct a request to the Data Controller's contact details provided in this document. Requests are submitted free of charge and will be processed by the Data Controller as quickly as possible, in any case within one month.
Further information on treatment
Defense in court
The User's Personal Data may be used by the Data Controller in court or in the preparatory stages leading to possible legal action for the defense against abuse in the use of this Website or related Services by the User.
The User declares to be aware that the Data Controller may be required to disclose the Data by order of public authorities.
Specific information
Upon the User's request, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.
System logs and maintenance
For operational and maintenance purposes, this Website and any third-party services it uses may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User's IP address.
Information not contained in this policy
Further information regarding the processing of Personal Data may be requested from the Data Controller at any time using the contact details.
Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page. Users are therefore advised to check this page regularly, referring to the date of the last modification indicated at the bottom. If they do not accept any changes to this privacy policy, they must cease using this Website and may request that the Data Controller remove their Personal Data. Unless otherwise specified, the previous privacy policy will continue to apply to Personal Data collected up to that point.